The Need for Artificial Intelligence

Artificial intelligence is based on the principle that human intelligence can be defined in a way that a machine can easily mimic it and execute tasks, from the most simple to those that are even more complex. The goals of artificial intelligence include learning, reasoning, and perception.

Artificial intelligence can be divided into two different categories: weak and strong. Weak artificial intelligence embodies a system designed to carry out one particular job. Weak AI systems include personal assistants such as Amazon’s Alexa and Apple’s Siri. You ask the assistant a question, it answers it for you.

Strong artificial intelligence systems are systems that carry on the tasks considered to be human-like. These tend to be more complex and complicated systems. They are programmed to handle situations in which they may be required to problem solve without having a person intervene. These kinds of systems can be found in applications like self-driving cars or in hospital operating rooms.

Artificial Intelligence can help your organization automate business processes, gain insight through data analysis, and engage with your customers and employees. The technology eliminates human errors from your business operations, increases productivity and drives up consumer demand by providing accurate data on your consumer’s behavior.

Benefits Of Artificial Intelligence

  • Personalized customer experience

    Your customers’ experience is based on how connected and valued you make them feel. The technology analyses data based on your consumer’s behavior and provides personalized recommendations. Through AI-driven chatbots, the technology can use these insights to provide the best possible solution to the customer. This increases your customer’s satisfaction and overall experience.

  • AI increases sales productivity with the help of virtual sales assistants that can boost up your sales without investing in the actual workforce. The technology uses data to generate leads and contacts them through various media like email or messages. The assistants can interact with these leads in numerous languages across geographical boundaries and demographic data.

  • AI uses your consumers’ behavioral data from their previous purchasing activity to predict the type of products they are likely to purchase next. These insights allow your company to deliver tailored content and messages to your customers. Artificial Intelligence can fully automate this process; from identifying decision-making patterns, to creating personas based on these patterns and then driving content that AI has learnt is most successful for each persona.

  • The technology speeds up the candidate review process by automating analysis of their applications and their screening calls. AI also helps to eliminate human bias from preliminary screenings which boosts workplace diversity. In highly competitive fields with small talent pools, this technology reduces the time to fill open roles by analyzing candidate applications at a faster rate; thereby increasing cost efficiency while securing talent.

  • AI handles tasks at a pace and scale that humans can’t match. At the same time, by removing such tasks from your employees’ responsibilities, AI allows them to move to higher-value tasks that technology can’t do. This allows your organization to minimize costs associated with performing mundane, repeatable tasks that can be performed by technology while maximizing the talent of your human capital.

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Why Seamless For Artificial Intelligence?

  • Define the problems

    At Seamless, we first help you define the problems you want AI to solve. We take a good look at your business and determine what strategic pain points can be eliminated using AI-based solutions. AI can provide predictive analytics for your business as well as automate tasks. With thorough examination, we determine the right objectives for your business.

  • Set up a pilot project

    While we could launch projects for all the business objectives, our experts at Seamless, encourage initiating a pilot project first. We recommend your key stakeholders be part of the project as they know your business the best. The pilot project serves as proof of concept and helps determine the value proposition of AI for your company.

  • Business process redesign

    Traditionally, all the decision making was done by your workforce. With the implementation of AI, certain decisions will be made by the technology while others will be made by your employees. Given the situation, our executives will help you systematically redesign the workflows to ensure that your employees and machines augment each other’s strengths and compensate for weaknesses.

  • Mitigate the risks

    While any new technology comes with risks, our experts guide you to mitigate all the risks. We help you master the technology by starting with smaller initiatives, critically evaluate the results and provide you with data to make better decisions in the future.

  • Scaling up

    With the implementation of Artificial Intelligence, your processes will start moving faster, leading to business expansion to a point where scaling up will become inevitable. Our technology experts proactively provide detailed scaling up plans, check for feasibility and manage your systems, allowing your stakeholders to solely focus on the frontend.